Word Dial Vanity Number Recording

Woman with headset on and a man in the background

Our Premium Plus numbers provide call recording which is the perfect tool for call center managers or order verification/payment authorization.  This feature allows you to record every call or capture a representative sample.

Call Recording Benefits

• Monitor and improve customer service
• Train employees
• Check the accuracy of order fulfillment
• Archive recorded orders and credit card authorizations
• Sustain charges and resolve disputes quickly

Sorting Options                                                   

• Date and time                                                   
• Call length
• Caller ID of the calling party
• Number to which the call was forwarded